how hacks affect software but the intervention

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How hacks affect software: “but the intervention can become a system trap. A corrective feedback process within the system is doing a poor (or even so-so) job of maintaining the state of the system. A well-meaning and efficient intervenor watches the struggle and steps in to take some of the load. The intervenor quickly brings the system to the state everybody wants it to be in. Congratulations are in order, usually self-congratulations by the intervenor to the intervenor

Thinking in Systems: A Primer Meadows. Donella